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Consumer Cellular has an average consumer rating of 1 stars from 184 reviews. Consumer Cellular has resolved 5 complaints. Zippia gives an in-depth look into the details of Consumer Cellular, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Consumer Cellular.
Any third party contributor to any such profile, article or video has been compensated by SeniorLiving.org for such contribution. Further, SeniorLiving.org shall not be liable for any informational error or for any action taken in reliance on information contained herein. This review was chosen algorithmically as the most valued customer feedback. A corporation is a legal entity created by individuals, stockholders, or shareholders, with the purpose of operating for profit. Corporations are allowed to enter into contracts, sue and be sued, own assets, remit federal and state taxes, and borrow money from financial institutions.
Payment not credited to my Consumer Cellular account.
Consumer Cellular offers low-cost, no-contract monthly cellphone plans with simple cutoff points to offer flexibility. In 2015, Consumer Cellular also began supporting the iPhone. The company expanded beyond cellphones in 2018 with the introduction of GrandPad, a simplified tablet designed for older users. Consumer Cellular is an American postpaid mobile virtual network operator founded by John Marick and Greg Pryor in October 1995. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. Whether you're a tech-savvy senior or you prefer to stay away from all the bells and whistles, Consumer Cellular can meet your mobile phone needs.
Consumer Cellular allowed a random stranger to change the sim card in my cell phone, simply by buying a new sim card at Target and then calling their 800 number. Nobody ever checked with me to see if I authorized the new sim card. When I saw that I didn't have cell service anymore (about the same time I saw my bank account had been hacked, my money stolen... Consumer Cellular is a leader in the wireless industry, offering no-contract plans and senior-friendly phones.
When Consumer Cellular Customer Service Fails
The leverage you have by initiating an arbitration process against Consumer Cellular typically leads to faster settlements. The company loses their advantage immediately knowing that you are both now on equal footing with a neutral arbitrator. If you still have questions, give our friendly customer support experts a call, or use our convenient online chat by clicking below.
Let as many people know what a crappy company they are. Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number and explained the situation. The content, including without limitation any viewpoint or opinion in any profile, article or video, contained on this website is for informational purposes only.
Business Type
Consumer Cellular is a disaster and I am angry. I have been without a cell phone for 2 weeks. I ordered a new Samsung Galaxy S22 on Sept. 29, 2022. Then I received an e-mail on Oct. 3, 2022 that the phone was delivered and signed for. I went to my post office and verified that the signature they had was NOT my signature. I called Consumer Cellular and explained what happened.
Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. As customers, we put our trust in your company to provide ethical service, Yet we are faced with a problem that is practically impossible to resolve when your returns department does not act ethically. At just $159, the Moto G Power delivers smartphone features at a terrific value.
Services
When they are no longer in charge of the situation, they might have to pay for the expenses of the arbitration process and end up paying out-of-pocket what you are owed. Companies become much more willing to meet your reasonable demands in these situations. A reasonable standard is applied to the arbitration process including the standards for access to relevant information, timing and location of the arbitration, and cost. You can find information about specific phones on our Videos & Manuals pages or find out more about Consumer Cellular’s great plans and service on our Support & FAQs page. We should have been charged for a single line with less than 2.5 gigabytes of data usage and the appropriate taxes and fees.
What the company lacks in safety features, they easily make up for it in their senior-friendly phones and flexible wireless plans that keep you connected without breaking the bank. With plans starting at just $20 per month and phones as low as $59, you're sure to find a Consumer Cellular plan and cell phone that fits your budget. Consumer Cellular is Electronics in United States that focus on cellular devices business. They cover business area such as operator, no-contract smartphone, cellular device, offering, data plan, cellular phone, cell phone accessory, charger, battery, memory, case. They sent my mom a damaged phone and now won't return it.
I did not scratch phone, handled it with care. I’m starting to think they’re running a scam, since so many other ppl have same complaint. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. I also with their technical support was available 24/7 like most good companies.
Thanks to the company’s risk-free guarantee, if you’re unhappy with the service within 30 days of your activation, you can cancel your service with Consumer Cellular without having to pay any fees. When compared to similar senior-focused providers we've reviewed like Lively, Consumer Cellular has fewer safety options, but a larger selection of phones to choose from at lower prices. The Jitterbug Flip2 we tested is similar to the Link II, but the Jitterbug Flip2 is $99.99, whereas the Link II is a more affordable $59. The Jitterbug Flip2 has urgent response capabilities, a better camera, and some other features that justify its higher price.
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